Senior Account Manager 2005-2007
Scoped, pitched, and managed client portfolio of over $1.2M. Responsible for managing all aspects of the Kadium-Client relationship: discovery and requirements identification, time and resource allocation, business and technical documentation, scheduling and managing staff to meet milestones, and ensuring the client is satisfied with the process and end product. Identified and solved production bottlenecks through project auditing and analysis. Successful at up-selling Kadium services to multiple clients.